Water Supply
Health
Sewer
Roads
Electrical Department
Taxation
Primary Education
Building Repair and Maintenance
Estate
Birth and Death Registration
Town Planning and Development
Food and Adulteration






Water Supply

Q: How do I apply for the new connection?
A: The requisite form for the new connection is to be Purchased From the respective divisional office.
Whom to meet if the process is delayed :- Divisional officer.

Q: What are the documents required for applying the new connection ?
A: Completion certificate, Plan, 5 years House Tax receipt, Current house tax receipt.
Q: Where do I apply for the new connection ?
A: The application to be submitted to the respective Divisional offices in the single window
Q: Where to lodge a complaint about leakage in the main line ?
A: The complaint can be lodged on the telephone no. 145 or to the concerned Divisional Officer or Deputy Engineer of the respective division.
Q: What are the formalities for Change In Name for the Water Bill ?
A: An application to be submitted to the respective divisional office & meter section
Q: What are the formalities for getting water bill at Residential rates ?
A: An application along with the building completion certificate to be submitted to the divisional office.
Q: What are the formalities for shifting of the existing connection ?
A: The application form is available to the divisional office.
Q: Where should I lodge complaint of contaminated water / quality of water ?
A: The complaint should be lodged at Deputy Engineer Water supply dept of the respective division
Q: Where should I lodge complaints related to the billing ?
A: The application be given to Divisional Officer
Q: Where should I get the copy of the Water Bill ?
A: You will get copy of water bill in the water meter section in the respective divisional offices
Q: What are the formalities for disconnecting the existing connection ?
A: You have to make an application to the concern Divisional offices for disconnecting the existing connection by paying all dues etc.
Q: How can I Re-Connected the Disconnected Water Connection ?
A: You have to apply a fresh in the prescribed form with all necessary documents to the concern Div. Officer.
Q: How can I obtain the no-due certificate ?
A: You have to make an application to the concern Divisional Officer and copy to Deputy commissioner (Tax)

Health
Q: Where should I lodge complaint regarding street cleaning or non lifting of Garbage ?
A: The complaint can be lodge at the Divisional Office or The Medical Officer of Health Ph : 572062

Sewer
Q: How do I apply for the new connection ?
A: You can apply to concern Divisional Officer or Dy. Engineer (U.S.S) giving details of property etc and on payment of requisite fee the permission is granted at division level itself.
Q: Where should I lodge complaint regarding blockage of sewer line ?
A: You can inform the location to concern Divisional Officer or Dy. Engineer.
Q: Where should I lodge complaint regarding overflowing of sewer line ?
A: You can inform the location to concern Divisional Officer or Dy. Engineer.
Q: Where should I lodge complaint regarding repair of damaged sewer line ?
A: You can inform the location to concern Divisional Officer or Dy. Engineer.
Q: Where should I lodge complaint regarding cleaning the sewer line ?
A: You can inform the location to concern Divisional Officer or Dy. Engineer.
Q: Where should I lodge complaint regarding closing the man-holes ?
A: You can inform the location to concern Divisional Officer or Dy. Engineer.

Roads
Q: Whom should I contact for closure of Pot Holes ?
A: You can intimate the fact to concern Dy Engr PWD at Divisional office or write to Executive Engineer (Works) in Rajeev Gandhi Bhavan.
Q: Whom should I contact for patch works ?
A: You can intimate the fact to concern Dy Engr PWD at Divisional office or write to Executive Engineer (Works) in Rajeev Gandhi Bhavan.
Q: Whom should I contact for encroachment causing obstruction to traffic ?
A: You can intimate the fact to the concern Divisional Officer or write to Deputy Commissioner (Encroachment) at Rajeev Gandhi Bhavan.
Q: Whom should I contact for Removal of debris ?
A: You can intimate the location of Debris to the concern Divisional Officer
Q: Whom should I contact for introducing the speed breakers in the lane ?
A: You can write to the Executive engineer PWD for introducing new speed breaker giving full particulars of the need

Electrical Department

Q: Whom should I contact for arranging the new Pole ?
A: You can apply to executive Engineer ( Mechanical ) for erection of new street light pole giving full particulars of the need.
Q: Whom should I contact for replacing the broken Bulb / Tube ?
A: You can intimate the fact to the concern Divisional Officer.

Taxation

House Tax
Q : How the House tax assessment is done ?
A : House tax assessment is normally done in two ways
Identified by Municipal Staff: When any newly erected building found fit for occupation by NMC staff the taxation as per rule is made applicable and duly informed to the concern owner / occupier.
Inform by the owner: The owner of the premises can inform the NMC authorities regarding House tax assessment. The application should be address to the Dy. Commissioner (Tax) NMC along with the document such as sale deed attested copy , possession receipt, completion certificate, etc.
The house tax assessment is done accordingly
Q : What is Self assesment ?
A : The owner of the premises can make application for self assessment by
Submitting the document likes 7/12 extract, sale deed , building plan, completion certificate etc. Accordingly on verification at site the assessment is done.
Q : How the House Tax is calculated ?
A : HOUSE TAX ASSESSMENT (Example for 100 sqft of Carpet area tenement)

1. Residential Self occupied Premises
Carpet Area : 100 sqft
Rate of rent: Rs.0.40 /Sqft/month {This rate varies from location to Location and range from Rs.0.30 to Rs.0.50}
Rent per year: Rs. 40 rent per month x 12 month = Rs. 480
Repair allowance: Less 10% (-) Rs. 48
Taxable Annual rent: Rs. 432 ( i.e. Rs. 480 - Rs. 48 )

2. Residential or Non Residential (Commercial) Rented Premises
Area : 100 sqft
Rate of rent: Rs. 150 /month
Rent per year: Rs. 150 x 12 month = Rs. 1800
Repair allowance: Less 10% (-) Rs. 180
Taxable Annual Rent: Rs. 1620 ( i.e. Rs. 1800 - Rs. 180 )

3. Non residential (Commercial) Self occupied Premises
Area: 100 sqft
Rate of rent: Rs. 1.20 / month / sqft { Range between Rs.0.60 to Rs. 1.80 depending upon the location }
Rent per year: Rs. 120 per month x 12 months = 1440
Repair allowance : Less 10% (-) Rs. 144
Taxable Annual Rent: Rs. 1296 ( i.e. Rs. 1440 - Rs. 144 )

Taxation Pattern : Tax depends upon Taxable Annual Rent as calculated above. Tax Pattern is as under
1: General Tax 25% to 31 % depending on taxable annual rent
2 Fire Fighting tax 1%
3 Tree Tax 1%
4 Cleaning General tax 3%
5 Water benefit tax 2%
6 Sewerage benefit tax 5%
7 Street tax 3%
8 Education tax 2%
Total 42% to 48%

Add for Government Tax
1) Residential 2 to 6%
2) Non Residential 4 to 12% + employment Guarantee Tax 1 to 3%

Also for Self occupied residential premises more than 150 sqm (approx. 1614 sqft) carpet area Additional tax of 10% of Annual taxable rent is levied.
Therefore for the assessment for house tax for above categories is as under
Residential Self occupied Premises Rs. 432 ( Taxable Annual rent ) x 42% (Municipal Taxes) + 2% (Govt. Tax )
Annual House Tax = Rs. 190.00
Residential or Non Residential (Commercial) Rented premises Rs. 1620 (Taxable Annual rent) x 42% Municipal Taxes + 2% Govt. Tax (Residential) + 4% Govt. Tax (Non Residential)
Annual House Tax (Residential) = Rs. 712.80
Annual House Tax (Non Residential) = Rs. 745.20
Non residential (Commercial) Self occupied Premises Rs. 1296 (Taxable Annual Rent) x 42% Municipal Taxes + 4% Govt. Tax
Annual House Tax = Rs. 596.16

Q: How can I modify the errors ?
A: The errors in cases of names,address, etc. can be intimated to the concern Divisional officers for rectification with the sufficient proof thereof.
Q: What is the procedure for change in Name in case of Sale ?
A: The new owner of the premises in who’s favor the sale is executed should apply to the Dy. Commissioner Tax by closing the attested copy of sale deed, 7/12 extract, house tax receipt , etc. for changing the house tax assessment in his name.
Q: What is the procedure for change in case of death of owner
A: The legal heir of the deceased owner should apply to the Dy. Commissioner (Tax) NMC along with Death Certificate , original house tax receipt etc. for change in ownership record
Q: How can I appeal for my grievance regarding House Tax ?
A: The application should be made to the Dy. Commissioner (Tax) NMC stating the required action on the grievance
Q: What is revision ?
A: The revision in the house tax is done at every 4 years interval. In which the premises is inspected for verification of its use and any additional area occupied etc .Accordingly the tax is revised.

WATER TAX
Q : What is tax pattern ?
A : At present the water tax pattern is as under Metered rate
Residential Rs. 3.50 per Kilo liter (1000 lit.)
Non Residential Rs.13.50 per Kilo liter (1000 lit.)
Commercial Rs.18.00 per Kilo liter (1000 lit.)
Flat Rate for timing water supply
For two time Water Supply Rs. 1080 per year
For one time Water Supply Rs. 810 per year
For rural area Rs. 540 per year
For Weaker section Rs. 173 per year / room

Q : What should I do if my water metre is not working properly ?
A : The application should be made giving all particulars i.e. name, address, Meter Number etc. to the Divisional Officer. On verification the permission for repairing of meter will be granted. The meter should be repaired from the authorised service station and the repaired meter should be submitted for inspection and testing to the water supply department. After testing the same if found in order the permission will granted to fix the meter.
Q : What should I do if my water meter is stolen ?
A : The fact should be intimated giving full particulars such as name , address Meter number etc. to the concerned Divisional Officer as soon as. The Permission will granted to fix a new meter on verification and payment of Dues
Q : Where should I get duplicate bill ?
A : The duplicate bill can be obtained from the concerned Divisional Office on Request.
Q : How can I appeal for my grivence regarding water tax bill ?
A : The application should be made to the Dy.Commissioner (Tax) NMC stating the required action on the grivence

Law and Procedure of Assessment of Lands.
For assessing lands and properties for Property Tax purposes the provision of Section 129 read with Taxation Rules Chapter VIII of the B.P.M.C. Act 1949 is followed.

Procedure of Assessment: -
The Corporation has adopted the system of "Carpet Area Basis" in case of owner occupied premises or a portion, of the premises or building and actual rent basis in case of rented premises.
So far as open land i.e. plot etc. is concerned if the land is in possession of owner himself, than 5% of the land cost is taken as retable value for Property Tax Assessment. But if the land is given on rental basis, then the actual rent is taken into consideration for assessing for property taxes.
Basis of determining ratable value for lands.

Residential Properties
Self occupied As mentioned in the point No 1. if the property (i.e. Building or part of it) is occupied by owner for his self-occupation, Corporation has adopted "Carpet area basis" system for assessment. Wherein the Corporation assumes concessional (reasonable) rental rates for arriving at the rental/ratable value. These rental rates are charged on per Sq. Mtr. (or per Sq. Ft.) p.m. as a rent of that self occupied portion. The rental rates vary form locality to locality. On this basis-the yearly gross rent is accrued. Further 10% of the gross rent a deduction is given towards maintenance and repairs etc. as provision of law. The remaining amount is treated as rateable value of the self occupied premises for property tax purposes.
If the open plot or land is self-occupied or in the possession of the owner a 5% amount of the cost of land or plot is taken are rateable value for property tax purposes.
Rented If the land i.e. plot/land or building/part of building is rented out the actual rent received by the Owner minus 10% allowance for maintenance and repairs is-taken as the rateable value for tax purposes.

Non-residential Properties
Self Occupied In case of Non-residential properties the rateable value is arrived as per procedure mentioned above in residential Properties. However, in case of self occupied non-residential Property the rental rates are 2/3 times more than that of residential properties mainly due to the fact that Commercial establishments fetch rentals 2/3 times more in the same locality.
Rented In case of rented premises (non-residential), the actual rent received is taken into consideration.

Commercial Properties
The Commercial Properties of Self occupied or rented are determined for ratable as per method explained in point non-residential properties.There is no separate procedure or basis for determining the rateable value.

Schools/Colleges/Universities
While determining the rateable value of the educational institutions like School/Colleges/Universities, such institutional premises are charged residential at rent rates, which are concessional. A further 50% reduction is given in General Tax where the premises are used only for imparting Education.

Cinemas
The rateable value for Cinema House is determined as per seating capacity method (i.e. capacity-cum-profit basis).
The Method adopted is detailed below:
1. Total income as per value of show Tickets of yearly House full shows (daily 3/4 shows as case may be) excluding the amount of Government Taxes.
2. Given deduction of 45% of total income considering average 45% seats remain vacant through cut the year.
3. Calculating the 7h% of the remaining 55% total income as rental value of Cinema Hall.
4. Adding to this the yearly rent received by Cycle Stand/ car Parking, Pan Stall, Restaurant etc. (i.e. other all income of the Cinema House) to arrive at total rental value.
5. A 10% of total rental value is deducted towards maintenance and repairs etc. as per provision laid down in the B.P.M.C. Act, 1949.
6. After deducting the 10% amount as above the remaining amount to be treated as rateable value for tax purposes.

Procedure for Self-Assessment
The Corporation assesses the property on the self application of owner/occupier, received from the person concerned, provided that the applicant submits a copy sanctioned plan/ ownership/occupation thereof etc. as required under the taxation rules.
Procedure for filing periodical returns /statements by property Owners with relevant Section of the Act.
1.In case of vacancy remission, the owner is required to submit his application in writing for vacant premises every month.In the absence of application no concession is granted (Rule 56 of the Taxation Rates Chapter VIII of B.M.P.C. Act, 1949).
2.As per provisions of Taxation Rules Chapter VIII of the B.M.P.C. Act, 1949, the owner is required to submit the returns of his Properties in respect of ownership/Nature of building / Number of Tenants/Rent received/Occupancy date of each tenant/Number of year occupied / Area occupied with floor wise.These sort of information or returns supplied by the owner is use for quadrennial revision of rateable value for property taxes etc. for fulfilling these returns the Corporation has prescribed forms wherein such information is to be filled up by the owner himself.Revision work returns pertain to the rule 9 to 19 of the B.M.P.C. Act 1949 taxation Rules Chapter VIII.
Procedure for raising of demand of Property tax and period upto, which required to be liquidated, whether in lump sum or installments.
The Corporation serves a bill once in a year, generally in the month of June-July. The bill indicates the taxes demanded with the year, of which the bill is preferred. The taxpayer is required to pay the tax amount as per bill in full (i.e. lump-sum) within a period of 15 days. On request of the taxpayer a suitable installments for liquidating the tax are granted subject the last installment shall be at the end of financial year day, i.e. 31st march.
Rebate - Quantum of rebate with classification of Properties
In general, the Corporation is granting 1% as a rebate on Municipal Taxes if the entire amount of taxes demanded under served bill is paid within 15 days from the receipt of it. However, no classification of properties is made in granting the rebate for prompt payment. Every body can avail this facility by paying early i.e. within stipulated period of 15 days. The last date of prompt payment is mentioned in the bill.
Procedure for levy of penalty for default in payment. As per provision laid down in taxation rules Chapter VIII of B.M.P.C. Act, 1949, the Corporation issues a demand notice at 5% penalty charges on the tax amount after one month of Service of the tax bill. Wherein the taxpayer has to pay the demanded amount of taxes with penalty charges within a period of 15 days from the receipt of the demand notice. He is also required to give proper reason for his late payment.
Distress action for recovery. After the period of 15 days of the demand notice is over, the Corporation issues a distress Warrant of attachment of the defaulter's Property.The distress warrant adds the warrant fee 5% and execution fee 5% of the due tax amount in addition to tax and demand notice fee amount. In this distress warrant the defaulter is given to pay the whole amount within five days. Also the Corporation publishes the names of defaulters in local newspaper for bewaring the people (citizens) from making any sort of transaction within defaulter's property. If the defaulter fails to pay the due amount within stipulated period his put property the due amount within stipulated period his put property is being put for auction sale for recovery of tax arrears.
Procedure for the time payment by charging lump-sum property tax for certain years on the rateable value of the year of payment. The Corporation has not adopted any procedure for lump-sum payment for certain years. Also there is no such type Procedure laid down in the B.M.P.C. Act, 1949.
Assessment List and procedure for amendment therein. The Corporation observes the provisions laid down in the Taxation Rules-Chapter VIII of the B.M.P.C. ACT, 1949. (Particularly rule NO. 9 to 19) in preparing a assessment list. The procedure is summarized as under. The Corporation under takes the preparation of assessment list after every four years, in this quadrennial revision work of assessment list, prescribed form is supplied to the tax payer/owner. The owner is required to fill the information regarding the details of his properties names of tenant, rent paid, area occupied, years of accusation, other facilities afforded to tenants, owner occupied portion, area etc. The information thus supplied is physically verified by the Corporation and entries are made in the registers kept for the purpose. The rateable value of the respective property is arrived at on actual rental income informed by owner (if the property is rented out) or by applying reasonable rental rates depending upon the area and nature of use of the property (if self occupied). In case of any complaints of the valuation, thus arrived at, every case is investigated as per the provisions of Taxation rules by calling on the complainants on suitable dates.
The authenticated assessment is amended from time to time if error (commission) is found. This is done as per provision of section 607 read with rule 20 of the B.M.P.C., Act 1949.
Procedure of appeal against assessment etc.
As per provision laid down in section 406 'of the B.M.P.C. Act, 1949, the aggrieved party can go in Court by filling an appeal against the assessment ratable fixed by the Corporation. Provided the aggrieved party is required to pay the entire demanded amount as per the preferred bill before going into appeal. The decision of the Court, if acceptable to the Corporation. The necessary amendment is made in the assessment register. If not acceptable, then the Corporation prefers revision application against the decision of the lower Court.
Assessment procedures of union properties for levy of property tax or service Charges in lieu thereof. Union government properties are assessed for service charges only as per provision of Government of India Circular No. 4 (7) p/87, Ministry of Finance (Dep’t of Co-ordination); New Delhi dated 29th March 1967.

Primary Education
Q: How many primary school are there managed by NMC school board ?
A: There are 127 primary schools run by School Board out of which 109 of Marathi medium , 14 of Urdu Medium and 4 of Hindi Medium. These Schools are accommodate in 80 building some of which are privately owned. There are nearly 49961 students. Total teachers strength is 1063. There are 125 private primary schools in NMC area out of which 53 granted , 15 partially granted , 12 non granted and 45 English medium.
Q: How can I admit my son/daughter into municipal school ?
A: You can approach to the Education Officer of the School Board at his office in the Municipal building New Pandit Colony, Nashik for admission in the Municipal School
Q: Is the NMC school board is authorised to make admission in Private primary schools ?
A: NMC school is not authorised to direct the admission in the Private School. Admissions in the Private School are at the sole discreation of that School

Building Repair and Maintenance
Q: How can I obtain permission for minor repairs ?
A: You have to apply in the prescribed form by enclosing the documents as per checklist to the town planning dept and minimum two recent photographs showing the existing condition of structure.

Checklist details as follows
Final Layout
Building Permission
Occupancy Certificate
No Objection Certificate
Two recent photographs showing the existing condition of structure.

Estate

Q: What is the procedure for getting open space to a particular institution?
A: The Open space in the Layout is normally for the use of the resident in the Same Layout. However the open space can be handed over to a social working Institute for maintenance on the terms and conditions prescribed by NMC. On approval from the Standing Committee the open space can be handed over Subject to concern from all (100%) plot holders in that layout.
Q: What is the procedure for getting open space to a Samaj Mandir ?
A: The Samaj Mandir is normally constructed under the DPDC program. The Private individual or any social institute is not permitted for the construction of Samaj Mandir in any open space. The Samaj Mandir after construction is handed over to the social working institute as per prescribed norms with the consent of the local Corporator and the Hon. Member of DPDC who has made available the funds.
Q: What are the ways for acquiring any property ?
A: There are two ways of acquiring the property for municipal purposes Acquisition under Land Acquisition Act - In which on approval from the Standing Committee the proposal for Land acquisition is submitted to the District Collector. After the formalities completed by the Special Land Acquisition Officer possession is taken.
Acquisition by Private Negotiation : The property is acquire by negotiating the owner by the Municipal Commissioner. The compensation in following forms is awarded
a) Monitory : The payment is done based on the Govt. valuation
b) F.S.I. in lieu of land acquired
c) TDR in lieu of land acquired
Q: What is TDR ?
A: The TDR means Transferable Development Rights. This is a new concept for Compensating the reservation lands shown in the Development Plan. There are specific rules approved by State Government for granting TDR.
Q: Where Should I apply for TDR ?
A: The application should be made in the Town Planning Department, Rajiv Gandhi Bhavan Nashik. in the prescribed format by inclusing the required documents. On verification and scrutiny of the proposal the TDR in liue of the reservation land is granted as per the rules approved by the State Government.

Birth and Death Registration

Q: Is it compulsory to register the Birth / Death ?
A: Yes, The registration of Birth & Death is compulsory.
Q: Where should I register the Birth / Death ?
A: The registration of Birth & Death can be done in the Divisional Office by using prescribed format.
Q: What is the time frame for registering Birth / death ?
A: The Birth / Death should be register within period of 21 days.
Q: If I do not register the Birth in specific time then what is the procedure for registering ?
A: A late entry after 21 days upto 1 year can be done on payment of late fee of Rs.5/-. After 1 year the registration can be done on the strength of affidavit duly executed in the Court on Rs.20/- General Stamp and on payment of Rs.10/-
Q: How can I obtain the Birth / Death certificate ?
A: The application should be made to the Divisional Officer for obtaining the Birth/Death Certificate.

Town Planning and Development
Q: How can I obtain Building permission?
A: You have to apply in prescribed format through registered Architect or licensed Engr by enclosing the documents as per checklist
Q: How can I obtain layout permission ?
A: Layout is approved in two stages?
a) Tentative to permit demarcation of plots, roads open spaces etc on granted, obtaining N.A. permission for this you have to apply in prescribed format through Area Engineer by enclosing the document as per check list.
b) Final approval: For this the tentative approved layout is a basic requirement. On completion of roads demarcation of plots, open spaces, providing fencing to open space and payment of development charges for street light and water supply pipe lines the proposal can be submitted through Area/Engineer by enclosing the documents as per check list to the town planning Dept
Q: How can I obtain Occupancy certificate ?
A: You have to apply in prescribed format through registered Area or licensed Engineer who have supervised the construction by enclosing the required documents as per check list to the town planning dept
Q: How can I obtain permission for minor repairs ?
A: You have to apply in the prescribed form by enclosing the documents as per checklist to the town planning dept and minimum two recent photographs showing the existing condition of structure.
Q: How can I obtain No objection certificate for various occupancies like flourmill, repairing garage, printing press, book binding assembly of electronic goods etc ?
A: You have to apply in prescribed form by enclosing the documents as per check list to the town planning dept.
Q: How can I know about my house tax assessment?
A: You can contact the Divisional officer where you can get all the details of your house tax account. You can even obtain extract of house tax register by making an application with requisite fee to Divisional officer.
Q: Where should I complaint regarding house tax ?
A: You can make an application quoting full details of property and nature if rectification needed to the Divisional Officer.
Q: How the house tax assessment is done ?
A: On obtaining the completion (Occupency) certificate the NMC staff will visit the premises and measures the area for assessment. Even also for structure without completion the house tax assessment is done by NMC staff if found erected and occupied.
Q: Where can I file complaint regarding garden?
A: You can write to the Garden supt.
Q: Where can I inform the encroachment ?
A: You can inform the concern Divisional officer or to the Deputy commissioner (Encroachment) on phone or by written application regarding the nature of encroachment and location etc.
Q: How can I get back the goods and material lifted during encroachment removal ?
A: You have to seek permission from Dy Commissioner (Encroachment) by making an application and on payment of fine and submitting the undertaking on Rs 20/- stamp paper the material/goods can be collected.

Food and Adulteration

Q: Where should I lodge complaint regarding food adulteration ?
A: The complaint regarding the food adulteration and related matters can be lodged with Medical Officer of Health, Nashik Municipal Corp. Nashik. by giving full particulars.
Q: Where should I apply for obtaining the licence to run Hotel ?
A: The application should be made to Medical Officer of Health, Nashik Municipal Corp. Nashik. by paying prescribed fee